Once a mattress is purchased, the customer is eligible for a 100-night sleep trial.
The mattress must be kept for a minimum of 30 nights before initiating any exchange.

First Exchange (After 30 Nights / Within 100 Nights)

If the customer is not satisfied with their mattress after the first 30 nights—but before the 100-night trial ends—the following applies:

• The customer will be invited back into the store to select a replacement mattress.
• If the new mattress costs more than the original purchase price, the customer must pay the difference.
• If the new mattress costs less than the original purchase price, no refund or store credit will be issued.
• Delivery of the replacement mattress is provided at no charge.

Once the second mattress is delivered and installed:

• A new 100-night trial begins for the second mattress.
• The customer must keep the second mattress for at least 30 nights before requesting another exchange.

Final Exchange (Second & Last Exchange)

If the customer is not satisfied after 30 nights—but before the 100-night trial on the second mattress expires—the customer may complete one final exchange under the following conditions:

• The customer must return to the store to select a new mattress.
• If the new mattress costs more than the highest-priced mattress previously purchased, the customer must pay the difference.
• If the new mattress costs less, no refund or store credit will be issued.
• The customer is responsible for:
  • $200 delivery fee
  • $200 removal and return fee for the mattress being replaced
  • Total due: $400, payable before delivery

Final Sale Terms

• This is the final exchange.
• No additional returns or exchanges will be honored.
• No refunds, credits, or money back will be issued under any circumstances after the final exchange.
• No refunds will be issued after the first, second, or third delivery. Exchanges only will be honored.

If you have any questions please give us a call at 941-949-2725.